If the phone came from another user, Apple won’t help unfortunately. The first step would be to reset your Apple password if you can. But, if you’re still here we’re assuming that isn’t the case. Of course, if you know the Apple password for the iCloud account on the phone you can easily bypass the lock. If your iPhone is activation locked, you’re going to need help from the Apple Support team. Unfortunately, the Apple Activation Lock is one of the more difficult security protocols we’re aware of. But, if you have more questions or you aren’t sure what to do next, we’ve included this section just for you. Hopefully, we’ve already solved your activation issues. Even if your phone is out-of-warranty they may be able to help (assuming you haven’t used third-party screens and there is no physical damage of course). As seen with the iPhone 7 “no service” issues, motherboard failure will most certainly cause activation errors. The only other option is you’re experiencing a major component failure. Even if no physical damage appears on the outside of the device, there may be damage inside. An activation error can result from severe drops as well. If your iPhone has ever been exposed to moisture, erosion may occur in the components over time causing errors such as this one. If none of these options work for you and you haven’t made any changes to your device or cell phone plan recently, it’s likely that the issue is with your phone’s hardware. Yeah, we do need to restore the iPhone, so go through the restore process.iTunes will tell you that it has detected an iPhone and ask if you would like to restore your device.Open iTunes and then switch your iPhone on.Turn off your iPhone and then connect to your computer.If the issue is happening because your software is out-of-date, or there’s a system glitch, this is the option for you. Performing a restore can refresh can update and restore the software on your phone. If this is the case your phone is activated once again. An alert to “Set up as New” or “Restore from Backup” may appear.Your computer will detect and attempt another activation of your device.(If it doesn’t open automatically, manually open iTunes) Turn the phone off and reboot it, which triggers iTunes to open.Connect your iPhone to your computer via the USB cable.To do this, simply follow these instructions: If things still don’t work, you should try to activate your iPhone via iTunes. Try connecting to a different wifi network to activate your device. Unfortunately, iPhones must have a strong internet connection to activate. Sometimes your network and WiFi settings will prevent your phone from activating. Performing this power cycle will disconnect your phone from the network the reconnect it. Then turn your iPhone back on again to see if your activation issue has been resolved. To restart your iPhone, hold the power button (or the power button and volume up button on new iPhones) until the slider bar shows up and slide it to turn your iPhone off. Restarting your iPhone does not guarantee that your activation issues on your iPhone will be fixed, but it’s a good place to start as it makes sense to start with the simplest solution. If it remains, continue to the next troubleshooting steps.Ī quick restart of your iPhone can be an easy and simple way to fix the error that shows up. Restart the phone after you’ve completed these steps to see if the activation error goes away. Use a clean dry cloth to remove any lint and place the card back into the tray ensuring that it is seated properly. Use a SIM popper, paperclip, or earring to open the SIM tray on the right side of the phone’s body. There are a lot of reasons why this tiny chip may fail but you’ll want to check that it is properly installed and free of any dust or debris. If you receive an activation error on your phone one of the first things to try after a power cycle (turning your phone off and back on) is to check your SIM card. See the screenshot above to determine your phone’s model number. If you have this model phone and you can’t update the software nor are you able to get cellular access contact Apple’s support team. Note: If you’re using the iPhone 7 with model number A1660 these likely will not fix your “No Service” error.
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